Returns & Refund Policy

Due to the perishable nature of our fresh tropical fruits, we do not accept returns; however, we are committed to ensuring you receive high-quality produce and offer replacements or credits for items that arrive damaged.

Return Process

• 1.
  Inspect Your Delivery

  Examine your fruit immediately upon arrival and take clear photos of any damage or spoilage within 24 hours of delivery.

• 2.
  Contact Support

  Email our customer care team at [email protected] with your order number and the photos of the affected items.

• 3.
  Quality Review

  Our experts will review your claim to determine if the damage occurred during transit or if the fruit's quality falls below our standards.

• 4.
  Resolution

  Once approved, we will issue a store credit or dispatch a replacement shipment to ensure you get the fresh fruit you paid for.